Privacy Policy

SocialMusk is a social media management and content production agency based at Sector 18, Rohini, North Delhi, Delhi 110089, India. SocialMusk Studio is the content-operations workspace we operate at https://socialmusk.com/studio for invited organisations.

Contact: +91 99106 91171 · grow@socialmusk.com.

It applies to:

• the public website at socialmusk.com;
• SocialMusk Studio (task, media, approval and publishing tools);
• connections to third-party platforms you choose to link, including YouTube (Google), Instagram, Facebook, X, LinkedIn and TikTok.

It does not cover other websites or Google products that we do not operate.

Account and organisation data. Name, email, role, organisation name, and related workspace settings, provided when a workspace is created or a teammate is invited.

Studio content. Tasks, briefs, timestamps, comments, approval decisions, and media files you upload so the team can edit and publish them.

Technical data. Sign-in cookies (HttpOnly access and refresh tokens), IP address, browser type, and basic request logs used for security and debugging.

Enquiry data. Messages sent via WhatsApp, phone or email (for example project briefs and access requests).

If you connect a YouTube channel in SocialMusk Studio, we ask Google for permission to use the YouTube Data API. Depending on what you approve, that can include:

• your Google account identity as needed to complete OAuth;
• YouTube channel id, title and related channel metadata so we can label the connected account;
• permission to upload videos and manage those uploads on that channel.

We use this access only to let your organisation publish videos that already exist in SocialMusk Studio to the YouTube channel you connected, and to show connection status inside Studio. We do not use Google or YouTube data to build advertising profiles, to sell data, or to train unrelated AI models.

Access tokens are stored encrypted on our servers and are used only to call Google/YouTube APIs on your behalf. We do not share those tokens with other customers.

SocialMusk's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

If you connect Instagram or a Facebook Page, we use Facebook Login to list Pages you manage, read the linked Instagram professional account (id, name, username, profile picture), and store encrypted Page tokens. We use that access to publish videos and captions your organisation already approved in SocialMusk Studio, and — only if you turn on Auto-reply — to read new comments on those accounts and send the public replies and private DMs you wrote. We do not post or message without a rule or publish action in Studio, we do not sell Facebook or Instagram data, and we do not use it to build advertising profiles.

Disconnect Instagram or Facebook in Studio → Social accounts, or revoke SocialMusk under Facebook Settings → Business integrations. If you connect X, LinkedIn or TikTok, we store the account label and encrypted tokens the same way, and only post to destinations you have allowed.

• to operate Studio workspaces, assignments, reviews and publishing;
• to authenticate users and keep sessions secure;
• to upload approved media to connected social accounts, including YouTube;
• to respond to sales, onboarding and support requests;
• to maintain security, prevent abuse and meet legal obligations.

We do not sell personal information. We share data only:

• with teammates in your organisation, according to Studio roles and media permissions;
• with the social platform you asked us to publish to (for example Google/YouTube when you publish a video);
• with infrastructure providers that host the app, database and files, under confidentiality terms;
• when required by law, or to protect SocialMusk, our users or the public.

Workspace data is kept for as long as the organisation remains active, unless you ask us to delete it sooner. Connected-account tokens are kept until the account is disconnected or the workspace is closed. Uploaded media is stored on our servers (or a configured object store) with access limited by organisation and role.

We use HTTPS, encrypted social tokens, HttpOnly cookies, password hashing and role checks. No method of transmission or storage is perfectly secure; report suspected issues to grow@socialmusk.com.

• Disconnect YouTube (or any social account) in SocialMusk Studio → Social accounts. That stops new publishes from Studio.
• Revoke Google access at Google Account → Third-party access.
• Ask your organisation admin to remove your user, or email grow@socialmusk.com to request access, correction or deletion of personal data we hold.

If you are in a region with additional privacy rights (including under Indian law), we will honour valid requests as required.

Studio uses essential cookies to keep you signed in (access and refresh tokens). We do not use those cookies for cross-site advertising. The public marketing site may use only what is needed to serve the page.

SocialMusk Studio is a business workspace. It is not directed at children under 18, and we do not knowingly collect their personal data.

We may update this policy. The “Last updated” date at the top will change. Continued use of the site or Studio after an update means you accept the revised policy. Material changes to how we use Google user data will be reflected here before we expand that use.

Privacy requests: grow@socialmusk.com
SocialMusk, Sector 18, Rohini, North Delhi, Delhi 110089, India
Related: Terms of Service